Getting Started with Magnifi KnowledgeSuite

Getting Started

• REGISTRATION (Becoming a User)
• PROVIDER PROFILE (How to fill out and Edit it)
• SETTINGS (and what you can do there)
• SEARCHING (on KnowledgeSuite)

Making & Participating In Calls

• Participating in a FREE or BY THE MINUTE Meeting/Call (for the Invitee/Participant)
• Accepting an Invitation to a PREPAID Meeting or Webinar (for the Invitee/Participant)
• Creating a PREPAID Meeting or Webinar (for the Provider/Host)
• Creating a BY THE MINUTE Group Meeting (for the Provider/Host)
• Creating a FREE Group Meeting (for the Provider/Host)
• Making a ONE TO ONE call (for Participant/Caller and Provider/Host)

Payments

• Magnifi SUBSCRIPTIONS (Fees and what we charge)
• Adding or Deleting Your Credit Card
• Stripe Account Setup
• Preauthorization Charges on Calls

Troubleshooting

• VIDEO: My Web Camera isn't working (Mac/Chrome)
• VIDEO: My Web Camera isn't working (iPad/Safari)
• VIDEO: My Web Camera isn't working (Mac/Safari)
• VIDEO: My Web Camera isn't working (Windows/Chrome)
• SOUND: Other users can't hear me in a meeting/Microphone problems (Mac/Chrome)
• SOUND: Other users can't hear me in a meeting/Microphone problems (Mac/Safari)

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