If your account is disabled, you will see an on-screen alert message when you try to log in.
If you think your account was disabled by mistake, please contact us for further assistance. To learn more, or reactivate your Magnifi account, please email us at firstname.lastname@example.org
If you do not see a disabled message, you may be experiencing a login issue. In this case, if using the Magnifi mobile app, shake your phone until a menu pops up to help you report a problem to our technical team. If you’re using the Magnifi desktop version, please reach out for technical support at email@example.com.